Apple Mac Virus Cleaner

A phishing scam has targeted Mac users by redirecting them from legitimate websites to fake websites which tell them that their computer is infected with a virus. The user is then offered Mac Defender 'anti-virus' software to solve the issue.
This “anti-virus” software is malware (i.e. malicious software). Its ultimate goal is to get the user's credit card information which may be used for fraudulent purposes.
The most common names for this malware are MacDefender, MacProtector and MacSecurity.

• Apple Mac Virus Cleaner
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Apple released a free software update (Security Update 2011-003) that will automatically find and remove Mac Defender malware and its known variants.
The Resolution section below also provides step-by-step instructions on how to avoid or manually remove this malware.

Resolution

How to avoid installing this malware

If any notifications about viruses or security software appear, quit Safari or any other browser that you are using. If a normal attempt at quitting the browser doesn’t work, then Force Quit the browser.

In some cases, your browser may automatically download and launch the installer for this malicious software. If this happens, cancel the installation process; do not enter your administrator password. Delete the installer immediately using the steps below.

1. Go into the Downloads folder, or your preferred download location.
2. Drag the installer to the Trash.
3. Empty the Trash.

How to remove this malware

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If the malware has been installed, we recommend the following actions:

• Do not provide your credit card information under any circumstances.
• Use the Removal Steps below.

Removal steps

1. Move or close the Scan Window.
2. Go to the Utilities folder in the Applications folder and launch Activity Monitor.
3. Choose All Processes from the pop up menu in the upper right corner of the window.
4. Under the Process Name column, look for the name of the app and click to select it; common app names include: MacDefender, MacSecurity or MacProtector.
5. Click the Quit Process button in the upper left corner of the window and select Quit.
6. Quit Activity Monitor application.
7. Open the Applications folder.
8. Locate the app ex. MacDefender, MacSecurity, MacProtector or other name.
9. Drag to Trash, and empty Trash.

Malware also installs a login item in your account in System Preferences. Removal of the login item is not necessary, but you can remove it by following the steps below.

• Open System Preferences, select Accounts, then Login Items
• Select the name of the app you removed in the steps above ex. MacDefender, MacSecurity, MacProtector
• Click the minus button

Use the steps in the “How to avoid installing this malware” section above to remove the installer from the download location.

Note: Apple provides security updates for the Mac exclusively through Software Update and the Apple Support Downloads site. User should exercise caution any time they are asked to enter sensitive personal information online.

According to Malwarebytes, 2017 saw a 230% spike in malware activity within Mac ecosystem. The notable examples include Proton Remote Access Trojan and KeRanger virus. But whatever is that ends with “-ware” on your Mac — ransomware, adware, malware, or scareware — we’ll share a couple of methods to delete it. So, welcome to our Mac Malware Removal Guide.

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Mac malware: The symptoms

Apple Mac Virus Cleaner

Oftentimes a malware app would trick you into believing it’s perfectly harmless. Such apps are known to disguise themselves as antiviruses, extractors or video players. But how to check your Mac for viruses? Here are some of the tell-tale signs:

• A sudden drop in Mac’s performance or frequent freeze-ups.
• Pages that you visit get obscured with ads.
• Unexpected Mac reboots or apps starting for no reason.
• Your browser installs suspicious updates automatically.

How to remove a virus from Mac

Just as with any disease, to doctor a virus you need to remove the infected part of your software — as simple as that.

Remove malware from Mac manually

If you know which app on your Mac is malicious, you’re half-way through the problem. First of all, you need to close the app and then root it out from the system processes.

1. Open Activity Monitor (type its name in the Launchpad).
2. Locate the problematic app in the Processes.
3. Use [x] button to quit the process

Now go back to your Applications and move the app to the Trash bin. Immediately empty the Trash.

This method is simple, but for the best malware removal results, you’d have to invest a bit more time. There are still parts and pieces of the virus app scattered around your system folders. It’s a bit like killing a dragon that re-grows its head after you’ve chopped it off. To remove malware from your Mac completely, it’s better to use a powerful uninstaller.

QUICK TIP:
Do a quick search for virus-infected .DMG files within your Downloads. The potential culprits could be recently downloaded files, especially media-related ones. Delete them and empty the Trash bin.

Get rid of malware using CleanMyMac X

CleanMyMac X has a 10-year reputation of guarding Macs around the world. The app will scan your Mac for any vulnerabilities and offer immediate removal if it finds something suspicious. CleanMyMac detects thousands of malware threats, including viruses, adware, spyware, ransomware, cryptocurrency miners, and more. The app’s database is regularly updated to keep all those “-wares” away from your Mac.

Here’s how to remove malware from your Mac:

1. Download CleanMyMac X — it’s free to download.
2. Click Malware Removal tab.
3. Click Scan.
4. Click Remove.
5. Done!

How to remove Mac Adware cleaner

Ironically, the app called “Mac Adware cleaner” maybe itself be the very source of annoying adware on your Mac — the classic case of a wolf in a sheep’s skin. To remove it, you can use CleanMyMac (which is a legit app that has a 4.5-star rating from MacWorld magazine). Additionally, you can browse through your Login Items list to stop any dubious apps from auto-launching. Below is how to do it.

Remove Mac malware from your Login Items

Most adware or spyware will try to sneak inside the bootup process. Good news, you don’t have to be Kaspersky to prevent this.

1. Go to the Apple menu > System Preferences
2. Choose Users & Groups section
3. Make sure if your username is highlighted
4. Open Login Items tab

Now use the “—” sign to disable all the suspicious apps (like Mac Defenders) that you’ll find. Restart your Mac for the changes to take place.

How to get rid of pop-up ads on Mac

Advertising pop-ups are browser-related, so whatever browser you are using, be prepared for a thorough cleanup. First off, don’t buy into whatever the ad is telling you. Some scary alerts would mention 343 viruses found on your Mac forcing you to immediately install a “Mac Defender” or “Mac Security” tool. Just ignore it and don’t click anywhere on the pop-up. Use [x] button and if it doesn’t close the ad, Ctrl + click the browser icon to quit the browser completely.

QUICK TIP: Hold the Shift key when starting a new Safari session. This way all your previous tabs (including the ad pop-up) will not be reopened.

How to block pop-up ads in Safari

1. Open Safari preferences (in the top menu)
2. Go to the Security tab
3. Tick “Block pop-up windows”

How to get rid of pop-ups in Chrome

1. Open Chrome Settings (a three-dot icon)
2. Click Advanced
3. Go to Privacy and security > Content setting
4. Locate the Popups tab and block them from appearing

Additionally, make sure your browser’s homepage is set to standard Google page or other trusted source.

Clean up extensions to remove adware from Mac

Apple lists several browser extensions as potentially malicious. The list includes:

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This is just to give you an idea how different these adware extensions could be. But if you’re looking how to remove malware from Mac Safari browser, follow this path.

Remove extensions in Safari

1. Go to Safari Preferences
2. Choose the Extensions tab
3. Select an extension and click Uninstall

Disable browser extensions in Chrome

And here’s how to remove malware from Mac Chrome. Open Chrome and click Window in the top menu. In the bottom of the list choose Extensions. This opens up the list of all your installed extensions. Now use a trash bin icon to remove the ones you suspect are adware viruses. Right after that, your Chrome experience should get much less distracting.

Just to be doubly sure, we recommend you to remove all the extensions you'll find. Later you can re-install each one separately.

Launch Agents and Daemons: Where else to look

So far we’ve covered browser Extensions, Applications, and Login Items trying to remove malware from your Mac. But these are not the only locations where malicious agents may be hiding. Another type of system services that could be affected by malware are the so-called Launch Agents and Daemons — yes, the name does derive from the word demon. These are small helper programs that stealthily run in the background, like software updaters or automatic backups.

While Launch Agents and Daemons are two different entities, both can be infiltrated by malware. As it often happens, trojan apps would place their executable files within the Launch Agents folder. The result — the virus app launches automatically and potentially harms or steals your data.

How to remove daemons and agents from the Mac’s startup

1. Click Finder
2. Choose Go > Go to Folder
3. Type in: /Library/LaunchDaemons

For Launch Agents, repeat the steps above, but this time search in 2 more locations:

/Library/LaunchAgents
~/Library/LaunchAgents

Inside you’ll find a bunch of PLIST files and if some of them look suspicious to you, delete them. Sure, the names of these files may not be very telling, but if you already know the problematic app that you are after, knowing this folder may help you fully extinguish it.

Don’t forget to reboot your Mac — until you do, all these files are still in memory.

One more way to remove daemons, agents, and plug-ins

If the manual path described here sounds too complicated, you can again be rescued by CleanMyMac X. This app has a special tool to remove malware Launch Agents.

1. Download CleanMyMac X (it’s free to download).
2. Install the app.
3. Click Optimization tab > Launch Agents
4. Click Perform.

By the way this app has a real-time anti-malware monitor. It monitors for any problematic apps that try to get into your Launch Agents. If it finds such, it will notify you and offer to remove the intruder.

If all else fails

Below a few more ideas to help you remove malware from Mac.

Best Free Mac Virus Removal

• Switch to a different user account and do a full system cleanup.
• Restore your Mac using Time Machine (to the point before it got infected).
• Update all your software , including the macOS.

OK, looks we’ve covered how to remove malware from Mac including both manual and software solutions. Hope your Mac stays virus-free and may you never click on those scary Mac alerts again.

Mac Cleaner Virus

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